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Embrace the full potential of your Oracle cloud investment, leveraging Oracle managed services

Make the most of your Oracle services with the help of our comprehensive support services

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Oracle Managed Services-
Strategic Advisory and ROI Optimization

Maximizing Architecture, Licenses, and Intelligent Automation for Future-Ready Oracle Solutions
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Oracle Cloud Infrastructure Management

Our Oracle Cloud Infrastructure Management services ensure your environment runs efficiently and securely by focusing on day-to-day operations, performance, and availability—across both on-premise and cloud setups. We focus on day-to-day operations, performance, and availability across both on-premise and cloud setups.
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Database Administration and support

We ensure Oracle Databases, whether on-premise, Autonomous DB, or OCI DB systems, run efficiently and securely, as they are at the heart of every business. We manage Oracle Databases: on-premise, Autonomous DB, or OCI DB systems for efficiency, security, and reliability. We offer patching and upgrades, automated backups and recovery, round-the-clock monitoring, and performance tweaking for maximum effectiveness.
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Application and Middleware Support

As an Oracle Managed Services Provider, we offer full functional and technical support for the maintenance, issue resolution, updates, and optimization of your Oracle applications. Our services ensure smooth system integration and performance for Oracle E-Business Suite, Oracle Fusion, and Oracle Middleware (WebLogic, SOA, etc.).
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Integration and Automation Management

We manage and optimize your business integrations, APIs, and automation pipelines for smooth connectivity and performance with our Oracle Integration Cloud (OIC) support. We also offer OIC administration, API Gateway setup and monitoring, and process automation support with RPA and Oracle Process Cloud.
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Data and Analytics Managed Services

Our Oracle Managed Services for Data and Analytics ensure that business intelligence and data platforms—such as Oracle Analytics Cloud (OAC), Fusion Data Intelligence, OTBI, OBIEE, Oracle Autonomous Data Warehouse, and Oracle Data Integrator (ODI)—run efficiently and deliver reliable insights.
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Security and Compliance Management

Across on-premises and cloud settings, our Oracle Managed Services for Security and Compliance offer a multi-layered security approach. To guarantee data integrity and confidentiality, our services include role-based access control (RBAC), encryption and key management, and database and application hardening.
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Governance, SLA & Reporting

Our Oracle Managed Services for Governance, SLA, and Reporting bring structure, transparency, and accountability to every engagement. We establish clear Service Level Agreements covering uptime, response, and resolution times, supported by regular performance and incident reports.
Unlock the full potential of your stack of Oracle services

Our Tailored Oracle Managed Services Approach

Partner with us and implement a proven Oracle managed services approach.
graphic - Our Approach
  • Dedicated Expertise Model
    You can have continuous support from a dedicated Oracle team that ensures they are always there.
  • Resource-Based Model
    Increase the support if and when your business evolves and scales up.
  • Break-Free Model
    This model offers you the flexibility to choose the services you want and not the whole bundle of the contract.
  • Outcome-Oriented / SLA-Based Model
    Make an agreement based on the fixed outcomes and expect the exact results.
  • Hybrid Engagement Model
    Tailor your own model, combine various approaches, and customize support levels as desired.
  • Ticket-Based Model
    Get support on a per-issue basis. Raise tickets as needed and receive expert resolution, allowing you to pay only for what you use.

Core Components of
Our Oracle Managed Services

24/7 System
Oversight

Continuous infrastructure monitoring
Proactive problem management
Timely patch management

Incident Handling and
Resolution

Swift incident response
Dedicated helpdesk support
Root cause analysis

Upgrades and Custom Enhancements

From time to time system upgrades
Rigorous testing and validation
Consistent assistance

User
Training

Hands-on training sessions
Adoption support for end-users
Knowledge sharing

Innovation and
Improvement

Continuous performance evaluation
Innovation workshops
Leveraging emerging Oracle features

Security and
Scalability

Robust data protection measures
Scalable solutions to support growth
Compliance with regulatory standards

Oracle Managed Services use cases

The Challenge

A reputed banking and financial service provider is leveraging an Oracle database, which is managed by its in-house IT team. But managing database administration with other IT responsibilities becomes quite a challenge for them.

How Oracle Managed Services help

A team of dedicated database experts continuously manages, optimizes, and secures their Oracle environment, which helps them with better DB administration and fewer glitches.

Key Deployment Deliverables

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Oracle database assessment

Evaluate performance, configuration, and security setup for smooth functioning

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Performance optimization

Our team makes sure that the database runs efficiently, increasing speed and stability

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Incessant monitoring

Implemented 24/7 monitoring tools to proactively detect and resolve issues

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Disaster recovery setup

An automated regular back-up system is set, ensuring quick recovery of critical banking data

Benefits

  • Optimized Oracle environments ensure smoother digital banking operations
  • Continuous monitoring with minimal downtime and disruptions
  • Offloading database management frees up the in-house IT team to focus on other areas
  • Regular patching and back-up ensure the data is protected

The Challenge

A global manufacturing company wants to improve operational efficiency, reduce downtime, and gain real-time insights into production and supply chain processes. Moreover, managing multiple ERP systems, production databases, and analytics platforms in-house has become too time-consuming.

How Oracle Managed Services help

ERP and production systems operate effectively under a range of workloads thanks to automated performance adjustment. Additionally, we simplify analytics and reporting, providing management with real-time insight into supply chain, production, and inventory KPIs.

Key Deployment Deliverables

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Performance optimization

It includes automated ERP and production system tuning and AI-driven monitoring

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Predictive analysis

Early identification of possible bottlenecks and system problems is possible with predictive analytics

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Real-time insights

Production and supply chain visibility dashboards and simplified reporting

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Security and compliance

Continuous management of patches, updates, and regulatory requirements

Benefits

  • Boosting how well operations run and cutting down on system outages
  • Quicker, data-driven choices with supply chain and production visibility in real time
  • Lower operating expenses and better use of IT resources
  • Improved compliance and security without requiring more internal work
  • Freed IT teams to focus on innovation and commercial enterprise growth

The Challenge

One of the most popular retail chains is interested in improving customer experience both online and in-store while managing complicated inventory, sales, and loyalty systems.

How Oracle Managed Services help

Utilizing Oracle Managed Services, we optimize their Oracle environment to provide smooth business continuity and operations. We adopt performance monitoring and predictive analytics that are automated to predict system bottlenecks when there is high traffic.

Key Deployment Deliverables

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Performance monitoring

Automated monitoring and tuning for POS, e-commerce, and loyalty systems

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Predictive analytics

Anticipating high-demand periods and system bottlenecks

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Real-time insights

Analytics dashboards for inventory, sales, and customer behavior

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Security and compliance

Continuous management of patches, updates, and regulatory adherence

Benefits

  • Increased system reliability and availability at times of peak shopping
  • Improved decision-making and real-time visibility on inventory and sales
  • Optimized IT resources and lower operational costs
  • Allowed IT teams to work on customer engagement and innovation

The Challenge

A multi-specialty healthcare provider’s in-house IT team struggles to monitor complex infrastructure, manage workloads efficiently, and maintain compliance with strict healthcare regulations.

How Oracle Managed Services help

To guarantee peak performance, Oracle Infrastructure Managed Services (IMS) offers automated workload management, predictive analytics, and round-the-clock monitoring. Additionally, it handles patching, security, and compliance, freeing up the IT staff from operational duties.

Key Deployment Deliverables

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Proactive monitoring

Round-the-clock infrastructure observation to identify and fix performance problems before they affect business operations

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Predictive analytics and optimization

Automated insights to maximize resource use and avoid system bottlenecks

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Dashboards in real time

Access to clinical apps, patient management programs, and electronic health records

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Management of security and compliance

Regular patching, upgrades, and compliance with medical standards

Benefits

  • Increased dependability and uptime of vital medical applications
  • Quicker, data-driven operational choices for hospital administration and patient care
  • Improved data security and adherence to medical guidelines
  • Proactive monitoring of healthcare provider’s entire Oracle environment minimizes system disruption

Business Benefits of Choosing Our Oracle Managed Services

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Free up internal
IT resources

As we manage your Oracle applications, leveraging our deep technical knowledge and specialized skills, your internal staff can be freed up for other core tasks.
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Proactive monitoring and maintenance

We help you enhance business growth by detecting and resolving issues before they damage your operations and disrupt functions.
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Enhance business
growth and agility

As your business keeps running incessantly and your IT infrastructure runs flawlessly, you can have improved operational efficiency and risk mitigation, supporting sustainable business growth.
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Reduce IT costs and complexity

Proactive monitoring and early detection minimize the cost of infrastructure fixes, making sure the Oracle systems keep running smoothly, giving the highest return on their investment.
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Improve operational efficiency

Our team understands the nuances of Oracle technology, from database tuning and troubleshooting to cloud infrastructure management, ensuring your organization functions smoothly.
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Scale operations with ease

Our Managed Services ensure that the IT systems are scalable to meet the growing demands of an evolving organization. We ensure minimal downtime during the growth phase, equipping your organization to scale.

Why Choose Growexx for Oracle Managed Services?

1

Flexible Support Options

Leverage our expertise as and when you need it, without being locked into a fixed-size contract.

2

Improved Security

Rest assured, your growing volume of data and your infrastructure are protected from threats.

3

Expertise and Experience

Our experience of working on multiple projects across various industries brings unmatched expertise.

4

24/7 Backfill Support

We offer a 24/7, around-the-clock service desk, making sure our technical experts are there to support you.

5

Guaranteed Performance with SLAs

We ensure guaranteed performance with a service level agreement that fulfills all expectations.

6

Oracle-Certified Specialists

We have a pool of Oracle-certified staff who are there with you throughout the Oracle Service Management Lifecycle.

Offering Oracle Managed Services to various industries as a trusted Oracle partner

Industries We Serve (Geo + Vertical Focus)

Offering Oracle Managed Services to various industries as a trusted Oracle partner 

Manufacturing
Logistics
Insurance
BFSI
Retail
Public Sector
Health Care
Higher Education

Take the Next Step Toward Smarter Oracle Management With Managed Services Experts

SUCCESS STORIES

See what our partners have to say about our services

Our work

FAQs

Oracle managed services is a set of solutions provided by a third-party company to manage and maintain a client’s Oracle infrastructure. They provide expertise, handle administrative tasks, offer 24/7 lifecycle management, and can reduce costs while increasing operational efficiency.
Oracle Managed Services optimizes business and corporate operations, manages vendors, ensures compliance, improves security, boosts performance, handles contracts, and maintains a proactive system check by combining technology, intelligence, and expertise.
As a reputable Oracle Managed Service Provider, we have a team of Oracle-certified professionals with extensive experience with Oracle technologies and in-depth knowledge of Oracle applications such as Fusion Cloud, SCM, HCM, and more.
Oracle Managed Services has a proactive approach, whereas Oracle Support Services has a reactive approach to an organization’s functions. Where managed services design strategies to optimize performance, support services focus on resolving technical issues that have already arisen.
There cannot be a fixed price for Oracle Cloud Infrastructure (OCI) Managed Services. It depends upon the services you are using, but overall, Oracle’s cloud service is quite cost-competitive.
Check out the pricing options, list of references, disaster plan, compliance frameworks and mainly, the certification list and technical competency of an MSP. Moreover, there should be a clear communication plan that sets the expectations.
Oracle database management services provide comprehensive solutions for database products and environments, including consultancy on new builds, upgrades, migrations, and patching for both on-premise and cloud-based database server estates, ensuring continuous performance.
Yes, we are having a team of technicians, supervisors, and equipment engineers who can support you in maintenance, planning and execution.
AI-powered Oracle Managed Services support framework that doesn’t just react but predicts, automates and continuously improves. Enterprises adopting AI-powered Oracle Managed Services can be sure of sustainable growth, faster innovation and superior customer experiences.
Oracle Cloud optimization helps reduce costs by reviewing pricing and billing information for anomalies, setting budgets, identifying unused resources and rightsizing. In addition, Oracle Cost Management services remove unnecessary instances, set organizational rules, implement autoscaling and schedule demand to ensure cost cutting.

Looking to Simplify Oracle Management with Trusted Managed Services?

Contact us now

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